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Always more than...

1. MEDSER lives and works according to the motto "Always deliver more than promised."
Whether it's an employee giving more personal service, a non-billed hour, a quicker service call or an employees' contribution; it is a game in which every person involved wins more in the end.

2. Our employees are our success.
Our growth, customer satisfaction and, with that, our future is made possible by the high level of service from our employees. That is why we put great value on regular training to increase skills and effectiveness. And it also enables us to always feel confident with the newest technologies.

3. Together we are strong.
We know that success depends on the individuals. This requires a well-practiced team. We expect performance and entrepreneurial thinking from our employees and offer a good working atmosphere, challenges and secure future in exchange.

4. We strive for perfection.
Avoiding errors has priority over fixing errors. We are constantly learning on the job and implementing new findings directly into our practice. That's why quality assurance has a high value in our company philosophy.

5. Fairness creates trust.
Fair collaboration with both employees and customers creates the trust that makes long-term partnerships possible.

6. MEDSER stands for reliability, quality, competence, speed and fairness.
We see this mission statement as a duty for every individual — from the CEO to the apprentice.

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