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The story of MEDSER Medical Services' success, founded in October 1998 by Aydogan Polat, first began with his one-man repair company for SIEMENS® computer tomographs.

As his reputation spread across Germany, the Balkan countries and Turkey, increasingly more customers in other countries trusted MEDSER for their SIEMENS® CT maintenance, service and repair needs.

By the year 2000, MEDSER was supplying over 200 units in 22 countries.

MEDSER's big success in technical service for computed tomography, in addition to its great flexibility, has always been based on posing targeted questions to narrow down faults, bringing along required spare parts and resolving problems on the first try. This also explains MEDSER's unbeatable speed.

MEDSER Medical Services achieves this by continually investing in measuring tools, advanced training and its own CT equipment lab where parts can be tested, errors simulated and employees trained. From the first CT purchased for spare parts in the year 2000, we currently have an equipment testing lab with 20 CT scanners, fully installed and functioning, in our building.

With the first signed service contracts for SIEMENS® CT in the year 2000, MEDSER's business continued to expand towards Germany.

Today, we have a constant inventory of spare parts worth over 5,000,000 euros and our team of more than 20 people handle equipment with a total value in the three digit millions.

In numbers
1998 Founding as an individual company
2000 Leasing of first, 50m² warehouse
2000 Purchase of first CT for parts
2001 New offices in Meckenheim with 200 m² of warehousing
2002 Additional warehouse in Königswinter with over 200m²
2005 Additional warehouse in Bonn with 350m²
2007 Move to Frankfurt
2007 Offices in Dietzenbach 500m² with additional warehouse space in Obertshausen 400m²
2008 Cooperation with INMED
2009 Offices in Heusenstamm, Industriestrasse, 1,000m²
2009 Official service provider for 3M EMEA CBCT Dental Scanner
Since 2011 in offices in the Rainbow-Center, Heusenstamm


Equipment competence
1998 Somatom 2, DR, HiQ, Plus
1999 SP 42, SP 63
2000 AR, Plus 4
2005 Impact
2006 Balance, Emotion, Esprit, Emotion Duo
2007 Volume Zoom, Sensation 4
2008 Open
2009 Sensation 10, Sensation 16, Emotion 6, Emotion 16
2012 Sensation 40, Sensation 64
2013 Definition series



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